Delivery and Tracking

2016 Christmas delivery - last posting dates from Royal Mail. HERE (pdf)

Don't you find it annoying when you get to the checkout and are asked to pay an extra £7.99 or something? This is why we include 1st class delivery postage in the price. If you order before 1pm, we will dispatch your pashmina that day. 94.4% are delivered on the next working day in the UK. (source Royalmail). Please bear in mind that this is not a guaranteed or trackable service, and if it doesn't arrive as expected, you will need to allow 15 days before we can refund or resend.

If you want 100% guaranteed next working day delivery before midday, you can buy the Royalmail Special Delivery option for just £6.95. (you must still order before 1pm).

For international orders, we charge £6.95 shipping. We use Royalmail International Signed For or Royalmail Airsure - both are postal services - where the final delivery is from the postal service in your country. It usually takes 3-4 days in Europe and 5-6 days elsewhere. You can also choose to pay extra for by courier - this will be a door delivery and require a signature.

UPS Courier for just £6.95 is now an a option for UK customers... so any Royalmail strikes can safely be ignored. This service delivers on the next working day (cut-off time is 1:00pm) - It is also properly trackable unlike the Royalmail service.

ROYALMAIL Guaranteed Saturday delivery for £14.95. Just choose the option at the checkout. You can also choose guaranteed 9am delivery for £12.95.

Same Day Delivery: If your order is really urgent, then we can offer same day delivery. The price is £1.40 per mile (from NG13 0DH), and the minimum is £30. The price is the same for all orders up to 400kg & 1m3. Contact us if you require this service.

Channel Islands / Jersey: Shipping costs £12.

Click here if for information regarding the delivery of MADE TO ORDER items