November 2021
Dear Paul,
I can’t tell you how pleased I am to have found My Pashmina online! I’ve ordered with you a good few times and just LOVE your product!! I’ve given some of your pashminas to friends and family as gifts…they love them and have become customers as well! Your quality is amazing!!Â
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Quality is one very important aspect of a loyal following but without the excellent customer service I’ve received, the overall experience would not be the same. I would like to compliment Ada, who I have dealt with a number of times….she is wonderful! Wow, I’ve never had customer service like hers before. She is so friendly, so efficient and just an overall lovely person to deal with. It makes such a difference to a buying experience having such fantastic service along with such a quality product. Online buying can lack soul and the human element on so many occasions. Not with MY PASHMINA!
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Thank you so much for providing such a great experience for your customers. I look forward to placing many more orders in future and dealing with the wonderful Ada, who is such an asset to your Company.
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Wishing you a good weekend.
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With thanks and best regards,
Irene