Your Feedback

About a week after you receive your new pashmina, we will email you and ask for some feedback on your purchase. We are looking for criticism so we can always be upgrading our service. However, people write the nicest things anyway. Thank you so much! These testimonials are unfiltered and added to this page automatically as we receive them.

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4.7
Based on 1,289 reviews
5
83
83%
4
9
9%
3
3
3%
2
2
2%
1
3
3%

Customer Images

Image #1 from Michele
Image #1 from Louise Barnes
Image #1 from Joanna G.
Image #2 from Joanna G.
Image #1 from Cynthia
Image #1 from jenny turner
Image #1 from Lesley
Image #1 from Susan Thomlinson
Image #1 from Helen Woodward
Image #1 from Sharon H.
Image #1 from Michele

Michele

Wonderful match to my shoes! Lovely texture ànd warmth.

Image #1 from Louise Barnes

Louise Barnes

The scarf I received was not the one I had ordered plus there was a massive postage and package charge added to my bill when the original order had said free p & p. Very disappointing.

Image #1 from Joanna G.

Joanna G.

I am thrilled with my new Pashmina .. beautiful colour and quality are just as I’d hoped. I am looking forward to wearing this for my daughters wedding in June

Image #2 from Joanna G.

Joanna G.

I am thrilled with my new Pashmina .. beautiful colour and quality are just as I’d hoped. I am looking forward to wearing this for my daughters wedding in June

Image #1 from Cynthia

Cynthia

Not what I ordered but dealt with promptly

Image #1 from jenny turner

jenny turner

Lovely soft cashmere. Bought for a present and haven’t given it yet. Only reservation is colour in reality looks a little different. Might I suggest that for obscure colour names you might in brackets give a more accurate description. As you can see from my Photo the colours are not the same. A more accurate description would be ‘taupe’

Image #1 from Lesley

Lesley

Lovely stole but wrong colour it appears lighter than this picture below so I had to exchange it and they sent a swatch book and reordered correct one. Delivery was very quick both times.

Image #1 from Susan Thomlinson

Susan Thomlinson

The scarf material was thin and not as voluminous as the photograph, therefore not very warm around the neck. Not happy with the item, it is is over priced.

Image #1 from Helen Woodward

Helen Woodward

I ordered the swatchbook and discovered that I'd been sent the wrong colour in my original pashmina order. It was supposed to be teal but Parisian Blue is the closest match. I had to pay £16 for a swatchbook to find that out. I won't buy from them again.

Image #1 from Sharon H.

Sharon H.

Very happy with my purchase. The 34” was figure hugging and the sleeves a little too tight. I re-ordered the 36” and it fits so well. Excellent shade of grey, warmth and softness. The cable pattern on the front and sleeves add to the interest. Return was swiftly dealt with and reimbursed. Delivery as always is so fast.

Image #1 from Michele
Image #1 from Louise Barnes
Image #1 from Joanna G.
Image #2 from Joanna G.
Image #1 from Cynthia
Image #1 from jenny turner
Image #1 from Lesley
Image #1 from Susan Thomlinson
Image #1 from Helen Woodward
Image #1 from Sharon H.
1-5 of 1289 reviews
  1. A

    Gorgeous pashmina really nice. Jacquard weave and a lovely thickness. One of my favourites

  2. MH

    I paid for quick delivery – which did not happen, and thereby missed my daughter’s birthday.

  3. YH

    The use of the swatch card was very useful and was able to match the colours we required. When the pashminas arrived the quality of the material was excellent and the colour exact. But the communications with the company were poor. I knew that the bespoke items take extra time but it was over 7 weeks and only just arrived in time for the wedding I had order for. Had we been leaving a few days earlier that the actual date of event I would not have received them in time. I ordered spare items from another company in case there was a delay, which were not nearly as nice or matched my hat. So would highly recommend the pashminas BUT allow plenty of time for bespoke items and realise that the company give little reassurance that your items will arrive in a certain time frame.

  4. SG

    This pashmina had a horrible strong smell. I quickly returned it for a full refund and have proof that it was delivered back on 27.05.26 which I followed up with an email on 08.06.26. Today (12.06.26) I am STILL AWAITING MY REFUND of £51.84 and a response to my email. I’m not happy with the situation and because of this I will not order from MyPashmina again.

  5. SG

    I am happy with the delivery time and the colour

  

If you are interested to see older testimonials please click on the years below.

2018                2017                   2016 and earlier

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