Open fringe scarf

Thanks for the beautiful pashminas. Colours are lovely. I had a query about delivery and it was dealt with speedily and efficiently.

Appalling communication! I started to order a bespoke pashmina whilst I was abroad on holiday. I was offered a discount to complete my order but had realised I wanted to use a different credit card that was in the UK. The discount was instantly withdrawn even though I explained. Once the order was placed at the beginning of November, I got concerned that it would not arrive for Christmas. Emails went unanswered to start with but then became undeliverable. Phone calls were not returned and personal numbers for “Paul” were unobtainable. I did get the pashmina in the nick of time but I’m now nervous of placing further orders. I was on the point of contacting Barclaycard to complain. Very poor service.

Great scarf

I love it. Everything was perfect.

Delighted with my pashmina - it arrived very quickly and was exactly what I ordered. Perfect.

The product was very good.However,the lead time was long and customer services were not good

Perfect

Absolutely beautiful scarves - the colours are exactly as expected and the softness and quality are perfect. Definitely worth the cost.

This pashmina was bought as a Special Birthday gift and it was an absolute success. She loved it.

I love the colour and texture of my scarf, thank you. The only reason that I do not give it 5 stars is because it is expensive.

Lovely soft warm scarf. Worth waiting for.

Colour was lovely, exactly how illustrated. I have purchased from MyPashmina a couple of times & always very happy with the quality. Thank you

A lovely pashmina arrived but it had taken many weeks since I first ordered it. When I chased I did get a prompt reply with an update. Slightly disappointed that it arrived with a couple of marks on it. Might try to wash it but a bit nervous to wash cashmere myself.

Lovely colour, super soft, very prompt delivery since was already in stock.

same

This was a gift for my dad to keep him warm during winter while he watches TV (intended use is more that of a blanket than a shawl). He wanted the open fringe and a colour that matched his couch. I picked Dune. I don't have the swatch book so I used the Pantone website to double-check the colour (as suggested in another review). This worked out very well and my dad was very happy with his shawl - blanket. The delay was very reasonable. After the purchase, Paul informed me the estimated production time was 3.5 weeks and it was very accurate.

I have been buying from this company for years , I have recommended to all my friend , they wash well I just love them Can not fault them I have them in about 10 colours

My bespoke pashmina took a little longer than the quoted time and the promised weekly update didn't happen (so why promise one?). However, all is forgiven as I still received it in time for my requirements and I love it! The colour is beautiful and the material so soft, light and warm. I wish I could afford one in every colour.

I recently added two bespoke 100% cashmere shawls to my growing collection (25!) of MyPashmina scarves, stoles, and shawls. As always, the shawls were beautifully made, and the colors met every expectations based on the swatch book. I do wish the larger sizes were just a hint longer: 86 inches would be perfect, but I keep my house chilly during our frosty New England winters so I can wind myself up like a mummy--albeit a very spiffy mummy.

Customer service: Please help manage your overseas customer expectations a bit better. The product description says bespoke items take up to 6 weeks, and the confirmation email estimated between 3-5 weeks, but the package took 9 weeks to arrive. I realize the beautiful shawls were made for me, and I am fine with waiting--would just like a more accurate estimate, in case I am ordering gifts for a specific date.

I bought this for my niece, along with some of your black mitten/finger gloves, for Christmas. I know gloves and a scarf sounds unoriginal but they're CASHMERE and sooooo..... soft. Cuddle up, who doesn't love cashmere enveloping their hands and neck!

Great pashmina as always ( think this is about number 12 I’ve got). However, I had to go the bespoke route as black is never in stock anymore (?) and it took way longer than I was quoted. I had to email customer service twice to find out when it was coming. Bit disappointed tbh

I had been looking for a brown scarf to go with my bright red winter coat for some time but found it hard to track one down. I am very pleased with my new cashmere scarf, it is lovely and soft and will be very much worn this winter.

I ordered a bespoke shawl in Orchid as a special gift. As indicated, it took a few weeks to arrive from Nepal but it was well worth the wait. On receiving it my sister-in-law described it as "exquisite"... I've just placed an order for one for myself!:0)

Fabulous as always, Paul - had always got the 70/30 blend before this but the pure cashmere is something else again - wonderfully soft and warm. I thought my collection was pretty complete, but now it seems not :-)

The online swatchbook photos remain a good guide to the colours, too, and I'd suggest those new to the site take a punt and order one, because believe me, folks, you'll be back again and again. .

Lovely soft pashmina,. beautiful colours thank you.

This stole size bespoke Pashmina was bought to complement my wedding outfit for my son's wedding. I chose the colour from the pre ordered swatch booklet and it is a perfect match for my shoes and bag. It is so luxurious, soft, light, yet warm and is extremely high quality. I cannot wait to wear it on the day. It has surpassed my expectations. A very happy customer!

This is my 5th Pashmina from this company and won’t be my last! Fabulous service, quality and price. Recommended by a friend that has pashminas going way back that all look as new. This is a great size for wrapping around shoulders or using as a winter scarf. Choosing my next colour as we speak...

Very happy with pashmina, great colour and very soft. I’ve a few of these too and quality is consistent. Delivery was fast and efficient too.

Love this (and my other pashminas). They are the warmest, softest cashmere. Slight delay and confusion over delivery but sorted expertly by Ada.

Beautiful as always - I have several of these in different colours and they are the lightest, softest, warmest cashmere. I have had some for a few years now and they have never pilled or deteriorated in any way. Please note that bespoke items take a few weeks to be manufactured and shipped, but they are worth the wait.

Please see my review for the grey scarf, this is just as good and also a rather nice colour

The pashmina is of the highest quality and a useful addition to any wardrobe. Choosing a bespoke colour from the swatch book was great for matching with a special occasion outfit., so 5* for the product, not so good was the delay in receiving the item, the misinformation given by the company and the difficulty in contacting them - only successful method was the webchat route. Keeping the customer informed of delays etc is a neccessity. So allow way more time than is stated for anything bespoke! Only 2* for customer service.